Management Software Share this on: Software Assurance Keeping your security system in good shape GO and PRO Software Assurance is available in two options: Software Assurance GO Basic software maintenance and support service . Automatically included for all software products, without additional costs . Software Assurance PRO Premium software maintenance and support service. Can be ordered additionally for all software products and provides further services. How can I be covered by the Software Assurance PRO? To benefit from the Software Assurance PRO, you need to order a Software Maintenance Agreement (SMA). To place the order, please contact your local dealerYou can buy the SMA for a new or existing system, it is valid for one year, but can be extended to up to five years by increasing the quantity of the SMA itemsThe annual fee of the SMA is 13% of the license fee of the system Key benefits of Software Assurance PRO Long term technical support Long term technical support Telephone and e-mail support, as well as remote support for most efficient handling of your issues. Compatibility with new cameras and latest IT standards Compatibility with new cameras and latest IT standards Compatibility of your software with any new camera and the latest IT infrastructure such as operating system, hardware platforms. Access to new versions and new functionalities Access to new versions and new functionalities Regular system upgrades to ensure that your software and the related components are supported throughout the lifecycle of your project. Updates bring new functionalities to improve your operations. Secure system Secure system Data security is more important than ever. Regular updates and fixes keep your system secured at any time. Assurance GO Assurance PRO Access to the Knowledge Base Assurance GO ✓ Assurance PRO ✓ Access to the Security and Safety Academy Assurance GO ✓ Assurance PRO ✓ Security Advisories (PSIRT) Assurance GO ✓ Assurance PRO ✓ Device compatibility Assurance GO Cameras released within two years after the release of your BVMS version* Assurance PRO Compatibility with all new cameras Training required (web based training for DIVAR units) Assurance GO ✓ Assurance PRO ✓ Technical support services during system commissioning (only within 90 days from initial activation):• via phone• via email• remote support Assurance GO ✓✓✓ Assurance PRO ✓✓✓ Technical support services (after system commissioning):• via phone• via email• remote support Assurance GO --- Assurance PRO ✓✓✓ Requesting patches and hotfixes Assurance GO - Assurance PRO ✓ Software upgrade to the latest release(including all new functionalities) Assurance GO - Assurance PRO ✓ Data Security improvements with next software releases Assurance GO - Assurance PRO ✓ Country-specific terms and conditions of SMARead more Share this on: Technology Security Management Software Explore more